In view of the current developments, we would like to assure our customers that we remain firmly committed to Myanmar and to serving our customers in this market. If you have any query or policy claim do not hesitate to reach out to our customer care team on 09 765 467 100 or via email: Customer_Service_MM@manulife.com. Please note that, until further notice our office will remain closed while our employees work from home. Please stay safe and well! 

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In view of the current developments, we would like to assure our customers that we remain firmly committed to Myanmar and to serving our customers in this market. If you have any query or policy claim do not hesitate to reach out to our customer care team on 09 765 467 100 or via email: Customer_Service_MM@manulife.com. Please note that, until further notice our office will remain closed while our employees work from home. Please stay safe and well! 

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Special benefits to financially protect you for COVID-19

Special COVID coverage benefits for Manulife Myanmar insurance products

Additional benefit coverage for the diagnosis, hospitalization (ICU) and death of the life insured who may be infected by COVID-19.
The global pandemic has hit hard most Myanmar families and we're committed to supporting and making your lives better in these trying times. To lessen your worries about the potential financial burden of the crisis, we are providing additional COVID-19 benefits that can financially protect you and your family.

The Campaign period is extended to March 31, 2021.

Special arrangement for you during COVID-19 outbreak

Diagnosis benefit

Eligibility: Policy life insured and immediate family members
600,000 MMK payout upon diagnosis of COVID-19.
 

A. In order to claim diagnosis benefit under this campaign, the life insured has to be (necessarily) infected from COVID-19. Subsequently, this benefit may be extended to the immediate family members (up to 3 members) residing together upon their contraction of COVID-19 as well.

B. The immediate family members residing together with the Life Insured (up to 3 members) are eligible for the diagnosis campaign benefit and relationship is defined as under

For our single status Life Insured:
- immediate family members eligible for cover are Parents/Siblings, Children of the Life Insured, if any.
For our married status Life Insured:
- immediate family members eligible for cover are Spouse/Children, if any.

C. The diagnosis benefit is a one-time payment only under any circumstances. There will be no second payment if reinfected with COVID-19 again.

D. Benefit is paid only if diagnosed and treated in a government hospital or government authorized COVID-19 treatment center for COVID-19.

E. A waiting period of 14 days for the COVID-19 benefit and pre-existing condition applies. The benefit will be payable if the life insured is diagnosed with COVID-19, either 14 days after policy issue date or effective date, whichever is later.

ICU benefit

Eligibility: Policy life insured only
600,000 MMK payout upon hospitalization in ICU due to COVID-19.

 

A. Only policy life insured is eligible for this benefit.
B. A waiting period of 14 days for the COVID-19 benefit and pre-existing condition applies. The benefit will be payable if the life insured is diagnosed with COVID-19, either 14 days after policy issue date or effective date, whichever is later.

Death benefit

Eligibility: Policy life insured only
6,000,000 MMK additional payout upon death due to COVID-19. 

A. Only policy life insured is eligible for this benefit.
B. A waiting period of 14 days for the COVID-19 benefit and pre-existing condition applies. The benefit will be payable if the life insured is diagnosed with COVID-19, either 14 days after the policy issue date or effective date, whichever is later.

Death benefit

Eligibility: Policy life insured only
6,000,000 MMK payout upon death due to COVID-19.

Terms and conditions

The campaign period is from June 15, 2020 to March 31, 2021, and subject to terms and conditions below.

A) The policy life insured by Manulife Myanmar who have been diagnosed, hospitalized in ICU or died due to COVID-19 infection during the covered period are eligible for COVID-19 benefits at no additional costs.

B) The COVID-19 benefits are payable only if:
1) Diagnosed for 14 days after the policy issued date or policy effective date (whichever is later).


2) The life insured will only be entitled to a one-time payment of COVID-19 diagnosis (for up to four per family), one-time payment of ICU hospitalization and a one-time payment of death benefit regardless of the number of policies held.


3) The life insured or life insured’s legal representative must at his/her own expense, within ninety (90) days from the date of diagnosis or death, notify Manulife Myanmar and give written proof of such claim. Such proof includes written proof of test result confirming COVID-19 infection, duration of hospitalization, duration of hospitalization in ICU unit, and death certification (where applicable) certified by a registered medical practitioner in Myanmar.


4) Benefits Requirement of COVID-19 benefits include i) COVID-19 is diagnosed and admitted to hospital treatment by COVID-19 Hospital (Gov) or government - authorized COVID-19 treatment center and ii) confirmed by local authority (i.e. Ministry of Health and Sport)

.i) Medical Report for COVID-19 Patient (Requirements).
a. From attending specialist doctor from COVID-19 Hospital (Gov) or government-authorized COVID-19 treatment center.
b. Patient name, DOB/age, address.
c. Diagnosis and status of hospitalization (e.g. the patient is hospitalized due to COVID-19/* disease and admitted as In-Patient for* days and/or in the ICU for *Days in* hospital).
d. Attending specialist’s name, rank, date of report, name’s stamp chop.
e. Letter head of hospital (optional).
f. Receipt (if there are any charges for hospitalization).

5) We, at Manulife Myanmar, shall at its own absolute discretion vary these Terms and Conditions without prior notice.

Learn more about special benefit coverage for COVID-19

Want to know more about special benefit coverage for COVID-19

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