In view of the current developments, we would like to assure our customers that we remain firmly committed to Myanmar and to serving our customers in this market. If you have any query or policy claim do not hesitate to reach out to our customer care team on 09 765 467 100 or via email: Customer_Service_MM@manulife.com. Please note that, until further notice our office will remain closed while our employees work from home. Please stay safe and well! 

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In view of the current developments, we would like to assure our customers that we remain firmly committed to Myanmar and to serving our customers in this market. If you have any query or policy claim do not hesitate to reach out to our customer care team on 09 765 467 100 or via email: Customer_Service_MM@manulife.com. Please note that, until further notice our office will remain closed while our employees work from home. Please stay safe and well! 

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How to file a claim

Step 1 (Notifications)

Notify your Insurance Advisor or Call our customer service
09 765 467 100.

Step 2 (Fill out the insurance claim forms)

Fill out all required forms. We will assist you in completing your claim forms and will confirm the proof of claims documents required.

Step 3 (submit claim forms)

Please submit your completed forms and required documents through your servicing agent or Manulife Head Office.

Have you got a question on filing a claim?

 

FAQ

What is the estimated processing time?

  • Acknowledgement of claim - 2 working days after receiving the Claim Notification
  • Assessment of claim - 7 - 15 working days after receiving all required documents
  • Payment of Claim - 3 working days after the claim is approved
Filing a Death Claim

This section will guide you through the claims submission process for a Death Claim.

DETAILS
 
Filing an Accidental Death Claim

This section will guide you through the claims submission process for an Accidental Death Claim.

DETAILS

 

Filing a total permanent disability claim

This section will guide you through the claims submission process for a disability claim, which includes a claim for Total & Permanent Disability.

DETAILS

 

Filing an accidental total permanent disability claim

This section will guide you through the claims submission process for a disability claim, which includes claim for Accidental Total & Permanent Disability.

DETAILS