Services

How to file a claim

Step 1 (Notifications)

Notify your Insurance Advisor or Call our customer service
09 765 467 100.

Step 2 (Fill out the insurance claim forms)

Fill out all required forms. We will assist you in completing your claim forms and will confirm the proof of claims documents required.

Step 3 (submit claim forms)

Please submit your completed forms and required documents through your servicing agent for Manulife Head Office or Email to "MM_ClaimsSubmission@manulife.com"

Have you got a question on filing a claim?

Let us know

FAQ

What is the estimated processing time?

Acknowledgement of claim - 2 working days after receiving the Claim Notification
Assessment of claim - 7 - 15 working days after receiving all required documents
Payment of Claim - 3 working days after the claim is approved

Types of claims

Filing a Death Claim

This section will guide you through the claims submission process for a Death Claim.

DETAILS

Filing an Accidental Death Claim

This section will guide you through the claims submission process for an Accidental Death Claim.

DETAILS

Filing a total permanent disability claim

This section will guide you through the claims submission process for a disability claim, which includes a claim for Total & Permanent Disability.

DETAILS

Filing an accidental total permanent disability claim

This section will guide you through the claims submission process for a disability claim, which includes claim for Accidental Total & Permanent Disability.

DETAILS

Filing a critical illness claim

This section will guide you through the claims submission process for a critical illness claim.

DETAILS

ABOUT US

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Customer Service

©2022 Manulife Myanmar, Main office: 16/F, Kantharyar Office Tower, Corner of Kan Yeik Thar Road & U Aung Myat Road, Mingalar Taung Nyunt Township, Yangon, Myanmar
Tel: 09 765 467 100

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