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Filing an Accidental Total and Permanent Disability Claim

This section will guide you through the claims submission process for a disability claim, which includes claim for Accidental Total & Permanent Disability.

Instructions

To help us proceed your claim as quick as possible, please ensure that the required documents listed in the following section are completed and send to us. We may need more time to proceed the claim if further clarification is needed, and will inform you if this occurs. 

What you need to provide

1. Claimant’ statement of Accidental Total and Permanent Disability
2. Attending Physician's Statement (TPD)
3. Copy of Police Report
4. Certified True Copy of Toxicology (if any)
5. Certified true copy of the coroner’s inquiry report (if any) 
6. All other relevant medical reports e.g. lab reports 
7. Insurance Advisor Report on Claims
8. Copy of the Insured’s NRC
9. Copy of 1st Page of claimant’s BankBook.
10. Authorization Form (if any)
11. Policy Contract

 

Downloads

DOWNLOAD Claimant’ statement of Accidental Total and Permanent Disability

DOWNLOAD Attending Physician's Statement (TPD)

 

FAQs

What is the estimated processing time?

  • Acknowledgment of claim - 2 working days after receiving the Claim Notification
  • Assessment of claim - 7 - 15 working days after receiving all required documents
  • Payment of Claim - 3 working days after the claim is approved

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Have you got a question on filing a claim?